The below details the Privacy Policy for the different products and services delivered by Cowen Edutainment Trading as The AI Consultant.
Section 1: Personal Information Collected
Cowen Edutainment Ltd, through the AI Horizon Chat service, collects personal information essential for providing our services. This includes:
Name and Email Addresses: Collected primarily from users who have purchased access to our Membership site through nas.io.
Payment Information: For users who opt for paid services, we collect payment details, including card information.
Future Analytics Tracking: We may implement Google Analytics or similar tools in the future to track user interaction and site usage for service optimization. This will involve collecting data about device type, browsing activity, and site engagement.
Section 2: Use of Personal Information
Cowen Edutainment Ltd utilizes the personal information collected through the AI Horizon Chat service for the following purposes:
Service Provision and Improvement: To enhance and personalize the user experience within the AI Horizon Chat service.
Marketing: To inform users about new features, offerings, and updates related to the AI Horizon service suite.
Communication: To maintain regular contact with users, addressing their inquiries, providing support, and sharing important service-related information.
Section 3: Sharing Personal Information
Cowen Edutainment Ltd may share personal information collected via AI Horizon Chat under certain circumstances:
Google Analytics: In the future, if we implement Google Analytics, some user data may be accessible to Google for analytics purposes. Users can refer to Google's privacy policy for more information.
Service Providers: Personal information is shared with Answerly, the service provider for AI Horizon Chat, for operational purposes. Users can review Answerly's privacy policy for specifics on their data handling practices.
Legal Compliance: We may also disclose personal information if required by law or in response to valid legal processes.
Section 4: GDPR Compliance
Under the General Data Protection Regulation (GDPR), Cowen Edutainment Ltd respects the privacy rights of our users:
Right to Access, Correction, and Deletion: Users have the right to access personal data we hold about them, request correction of any inaccuracies, and ask for deletion of their personal information. Requests can be made via email to [email protected].
Data Retention: We retain personal information only as long as necessary for providing our services. A reasonable retention period, considering the nature of our service, could be until the user's membership or use of the AI Horizon Chat service is active, plus a standard duration (e.g., 1 year) for record-keeping purposes.
Section 5: Data Retention
Cowen Edutainment Ltd maintains a data retention policy that balances user convenience with privacy concerns:
Workspace Data: User workspaces in the AI Horizon Chat service will be retained for a typical period of 3 to 6 months after membership cessation, to accommodate possible reactivation.
User Accounts: User accounts associated with the workspaces will be similarly retained, unless a user requests earlier deletion.
Maximum Retention Period: The absolute maximum retention period for any user data is 1 year, post which all data will be securely deleted unless legally required to be retained for a longer period.
Section 6: Minors
Cowen Edutainment Ltd's AI Horizon Chat service is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected personal information from a minor without verification of parental consent, we take steps to remove that information from our servers.
Section 7: Policy Changes
We may update our Privacy Policy from time to time to reflect changes in our practices, operational, legal, or regulatory reasons. It is the user's responsibility to review our Privacy Policy periodically for any such changes. Continued use of the AI Horizon Chat service after changes have been made signifies acceptance of those changes.
Section 8: Contact Information
For any questions or concerns regarding this Privacy Policy or our data practices, users can contact Cowen Edutainment Ltd at [email protected]. We are committed to addressing any privacy-related inquiries or complaints promptly and transparently.
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